Manage Users and Products | Adobe Experience Cloud Services (2023)

Learn more about logging into the admin console, managing Experience Cloud user permissions and product profiles, and browser support.


The following information is specific to Experience Cloud applications. This information supplements the broader administrative information inEnterprise Administration User Guidefor all Adobe cloud products.

You can see a sortable and filterable list of all Experience Cloud users and their details in the Admin Tool. To seeSe Experience Cloud-brugere i Admin Tool.

Device update notification

Up to date:July 20, 2022


Read the following notice about Experience Cloud provisioning.

Adobe is updating provisioning to provide all Experience Cloud customers access to basic features that promote interoperability between some Experience Cloud products. Users will have Adobe Experience Platform added as a new entitlement to their Experience Cloud organizations with data collection as an included service.

Adobe Experience Platform data collection includeslabelsfor simplified universal tag management and provides a reliable, robust and complete streaming data infrastructure. Tags simplify customer experience data collection and streamline experience delivery.

Changes in the management console

Administrators can see the following changes or additions to the Administration Console:

  • The Adobe Experience Platform product map in the admin console includes:

    (Video) Learn How to Manage Users and Roles in Adobe Campaign Classic

    • Places
    • security
    • Identity namespace
    • Sandboxes
    • Experience data model
    • Scheme
    • Data streams
    • Visitor ID

    For organizations not currently using the Experience Platform, you will now seeAdobe Experience-platformproduct in the management console, including the features listed above.

    For organizations currently using the Experience Platform,Placesis now consolidated in the Experience Platform map.

  • Adobe Experience Platform Data Collection (formerly Launch) and Privacy will continue to appear as separate product cards from the other Experience Platform features.

To learn more about the new opportunities, visit their respective pages on the Experience League:

  • Data collection
  • Places
  • security
  • Identity namespace
  • Sandboxes
  • Experience data model
  • Scheme
  • Data streams
  • Visitor ID
  • Privacy

Experience Cloud User Authentication (Planned Migration)

Starting in February 2022, Adobe will update its profile management system to help organizations better manage corporate rights to individual profiles. As such, all users with a personal profile that corresponds to an individual Adobe ID (Type1) will be migrated to a new corporate profile. This profile matches aFirma ID(Type2e).

At seIdentity types in the Adobe Admin Consolefor information about identity types.


When it's time for your migration, organization administrators will receive an email notification 30 days before the migration.

  • The migration is planned between 10 p.m. and 10 p.m. - 6 AM, based on the organization's primary time zone or on weekends.
  • During the migration, the Experience Cloud application may be unavailable for approximately 15 minutes, and the management console may be unavailable for up to 30 minutes. Otherwise, this migration will be seamless.

Changes after the migration

Administration console

  • Administrators with multiple accounts may see a profile selector when logging into the admin console.

  • Individual Adobe ID users will be updated to Business ID.

  • The Business ID index is addedInstitutions>Identity>Directory.

    Manage Users and Products | Adobe Experience Cloud Services (1)

Log in after migration

Your login experience will not change with this update:

  1. Log in toervaring.adobe.comuse the same credentials.

    (Video) What is Adobe Experience Manager (AEM)?

  2. A new profile is created that is linked to the Business ID. You will be asked tobecome a member nowofTo skip.

  3. Taking either option leads to an existing landing page experience.

  4. An Adobe profile is associated with each business plan and allows for organizing assets created from additional Adobe Cloud offerings (Creative Cloud and Document Cloud).

For more information, seeLearn about Adobe profiles.

What is a product profile?

Product profilesare groups of products and services that you can assign to users. In Experience Cloud, permissions are based on a product's profile, not the user. (However, you can delegate administrative rights to specific users).

In Analytics you can e.g. configure a collection of reporting tools, such as Analysis Workspace and Report Builder, along with report packages, metrics, and dimensions. You can authorize a product profile by adding users to the profile.

  • At seAssign Analytics access rights to a product profileon this page.
  • At seDelegate controller roles to userson this page

Administer Experience Cloud-produktprofiler

You can create a product profile and assign it to a permission group.

When you invite a user to an organization, you can give the user access to products and product profiles. You can also delegate limited administrative rights to a user. Similarly, you can create user groups and then add the group to a product profile to enable access.

  1. I denAdministration console, ChooseProducts.
  2. Select the name of your organization.
  3. chooseThe profile.
  4. Configure the profile information and then selectRedden.

For more information (and for help with Creative Cloud and Document Cloud product management), see .IdentityiAdministration User Guide.

Related help

  • Manage products and profilesin the administration guide.
  • Permissions for business usersin Adobe Target Help for more information.
  • Video:Configure Adobe Target workspaces in the Adobe Admin Console

Delegate controller roles to users

In the administration console, you can delegate limited administrative rights to others in your organization. Delegated roles enable users to manage end-user software access, provide access deployment capabilities, and act as support delegates.

You can, for example:

  • Give your creative director permission to grant access to Creative Cloud.
  • Give your marketing director permission to provide access to Experience Cloud.
  • Keep these two rolls separated so they cannot cross each other's rolls.

By using these roles, you can simultaneously delegate administration to others without giving them more options than they need.

  1. Select in the administration consoleUsersand then select the username.

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    Manage Users and Products | Adobe Experience Cloud Services (2)

  2. chooseEdit administrative rights.

    Manage Users and Products | Adobe Experience Cloud Services (3)

  3. Specify the user's administrative rights.

  4. chooseRedden.

Manage Analytics users and products

You can assign permissions to access Analytics reports (report packs, metrics, dimensions, etc.) to a product profile.

For example, you can create a product profile that contains several analysis tools (Analysis Workspace, Reports & Analytics, and Report Builder). These profiles include permissions for specific metrics and dimensions (including eVars) and options such as segment creation or calculated metrics.

  1. Log in toAdministration consoleand then selectProducts.
  2. On the Products page, select your product and then chooserights(only available to administrators).
  3. Configure the profile's permissions:
Report suitesEnable permissions for specific report packages.
StatisticsEnable permissions for traffic, conversion, custom events, application events, content aware, etc.
DimensionsCustomize user access at a granular level, including eVars, traffic reports, application reports and path reports.
Report Suite ToolsEnable user permissions for Web Services, Report Suite Management, Tools and Reports, and Dashboard elements.
Analysis toolsEnable user permissions for General Items (Billing, Logs, etc.), Business Administration, Tools, Web Services Access, Report Builder, and Data Connector Integration. Company Settings from the Customize Admin Console category have been moved to Analytics Tools.

User account migration

An Analytics User ID Migration Tool is available to help Analytics administrators migrate user accounts from Analytics User Management toAdobe Management Console.

The account migration is being rolled out to customers in phases. Adobe will notify you and help you when it's your time to migrate existing user accountsManagement tools>User managementto the administration console.

After migration, users sign in with their Adobe ID (or Enterprise ID) and authenticate to their Experience Cloud applications and services When users try to sign in using legacy logins (,, and, they are redirected to

Related help

  • Analytics i administrationskonsollen
  • Analytics user ID migration

Manage Adobe Target - Product Profiles vs Workspaces

In Adobe Target, a workspace is a product profile. It allows an organization to associate a specific set of users with a specific set of properties. In many ways, a workspace is like a report package in Adobe Analytics.

At se:

(Video) Cloud Services Explained - tutorial for beginners

  • Permissions for business users
  • Manage products and profiles
  • Video:Configure Adobe Target workspaces in the Adobe Admin Console

Manage campaign product profiles, tenants, and security groups

INtenantin campaign appears as oneProducton the Products page in the administration console.

Security groupdisplayed as a product profile.

At seManage groups and usersfor information about security groups and assigning users to security groups.

Manage Experience Platform Data Collection (Launch)

Experience Platform Data Collection (Launch) appears on the Products page in the admin console. You can include other applications and services in a launch product profile.

Invite users to Platform Launch and assign user roles and privileges.

At seBrugerrettighederfor information about user rights in the Administration Console and how to set launch-specific settings, including assigning privileges to profiles.

Experience Manager som cloudservice

Adobe Enterprise customers appear as organizations in the Adobe Admin Console. Experience Manager customers can use the Adobe Admin Console to manage product entitlements and IMS authentication for Experience Manager as a cloud service.

At seIMS support for Experience Manager as a Cloud Service.

Public manager

Create Audience Manager users and assign them to groups. You can also see boundaries (attributes, segments, destinations and AlgoModel).

At seAdministrationin Audience Manager Help.

Supported browsers in Experience Cloud

  • Microsoft® Edge (Microsoft® hardiscontinued supportfor Internet Explorer 8, 9, and 10. As such, Adobe will not address issues reported for these specific versions of Internet Explorer.)
  • Google Chrome
  • Firefox
  • Safari
  • Opera

Remark:Although the Experience Cloud interface supports these browsers, individual applications do not support all browsers. (E.g,Analyzedoes not support Opera, andAdobe goalsdoes not support Safari.)

Solution and product requirements

  • Analyze
  • Report builder
  • Adobe goals resources

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What is the role of cloud manager in AEM? ›

Role Definitions

This user is responsible for defining KPIs, approving production deployments, and overriding important 3-tier failures when necessary. This user uses Cloud Manager to perform team setup, review status, view KPIs, and can approve important 3-tier failures when necessary.

What is AEM managed services? ›

AEM Sites is a content and experience management platform for delivering digital cross-channel customer experiences. AEM Sites enables organizations to create and manage digital experiences at scale across all channels.

What are the two parts of adding a new user to an Adobe Experience Cloud organization? ›

Similarly, you can create user groups, then add the group to a Product Profile to enable access.
  • In the Admin Console, select Products.
  • Select your organization name.
  • Select New Profile.
  • Configure the profile details, then select Save.

Why can't i access Adobe admin console? ›

Please try either clearing your cache and cookies, or logging in from another browser. If that still doesn't work, you should be able to log in to and use the chat to request help from the Enterprise team.

What is AEM as cloud service? ›

It's a cloud service allowing you to build, test, and deploy new releases of your website in the Cloud. Cloud Manager provides continuous delivery and continuous integration for updates with zero downtime. It's also used by Adobe to update the underlying Adobe Experience Manager application.

Which roles are present in AEM? ›

Key Roles for AEM Experience Manager Assets
Project ManagerPMP certification, Agile certification, risk management experience
Scrum MasterScrumMaster certification, Agile certification, facilitation experience
Product OwnerAgile certification, deep understanding of business needs
7 more rows
Jul 20, 2022

What is the difference between AEM and AEM as a cloud service? ›

In AEM as a Cloud Service, the instances are continually updated by Adobe and managed in transient containers in the cloud. This drastically differs from the classic model where either the customer or Adobe Managed Services would deploy a known released version of AEM to a virtual machine running in the cloud.

How do I access AEM as a cloud service? ›

  1. Understand AEM Quick Site Creation.
  2. Understand Cloud Manager.
  3. Create site from template.
  4. Set up your pipeline.
  5. Grant access to the front-end developer.
  6. Retrieve git repository access information.
  7. Customize the site theme.
  8. Deploy your customized theme.

What are the key benefits of AEM managed services? ›

Managed Services helps you exceed expectations with the agility of the cloud. Launch innovations faster, deliver updates more frequently, and easily scale up or down with your demand — all while maintaining the highest security.

What are AEM roles and permissions? ›

AEM Permissions / Restrictions means what actions a user or group of users can perform on a resource. AEM permissions uses Access Control List (ACLs) to evaluated and determine what should be the final permissions applicable for a user or group of users.

How do I add users to AEM? ›

Manage user roles
  1. From the AEM toolbar at the top, click the Adobe logo to access administrative tools.
  2. From the administrative tools panel, click Users.
  3. In the User Roles page, the Users tab is selected by default. For the user whose role you want to change, select Editor or Viewer from the Role drop-down. ...
  4. Click Save.
Sep 30, 2021

How do I create a system user in AEM cloud? ›

Developing with Service Users in AEM Forms
  1. Login as ' admin '
  2. Click on ' User Administration '
  3. Click on ' Create System User '
  4. Set the userid type as ' data ' and click the green icon to complete the process of creating the system user.
  5. Open configMgr.
Oct 26, 2022

What is Adobe Admin console used for? ›

The Adobe Admin Console is a central location for managing the Adobe entitlements across your organization. Each tab on the Admin Console enables you to do perform various tasks. Select the titles below to know more. Overview: View a summary of the licenses purchased and quick actions to set up your organization.

How do I open the admin console in AEM? ›

Logging in to Admin Console

Click on the Get started link in your welcome email to navigate to Admin Console. If you can not find the email, open a browser directly to Admin Console at . Login using your Adobe ID.

How do I run the administrator console? ›

Using the run command

You can also open a command prompt using a run-box (Windows + R). To do so, open a run-box, write cmd , and press Control + Shift + Enter to open the command prompt as an administrator.

What is the difference between AMS and AEM cloud? ›

Adobe Manages Services (AMS) and AEM as a Cloud Service (AEMaCS) are different offers by Adobe. While AMS is more of a hosting offer for "classic" AEM 6.5 (similar to on-premise setups but run at/by Adobe), AEMaCS is a Software as a Service (SaaS) offer.

Which manager is used to deploy cloud in AEM? ›

Adobe Cloud Manager allows self-managed deployments and operation of AEM Cloud Service. It consists of a CI/CD pipeline, various environments, code repositories and further information about the system like logs or SLA reports.

Why choose AEM over other CMS? ›

AEM is designed to provide users with better task management and more detailed analytics capabilities. It allows the team to work on multiple projects in a distraction-free environment without any overhead involved. As your project expands, AEM helps reduce the clutter so you can stay focused on the task at hand.

Is AEM easy to learn? ›

Introduction to AEM development

Understanding AEM and building the best AEM website is as challenging as building a difficult product within a short time. You need to get a grip on the technology before you start exploring the most awaited methodologies.

Is AEM a tool or technology? ›

Adobe Experience Manager (AEM) is a comprehensive content management solution for building websites, mobile apps, and forms. AEM makes it easy to manage your marketing content and assets.

What language is AEM? ›

Adobe Experience Manager (AEM) is based on the concepts of Apache Sling, a Java application based on OSGi using the Apache Felix engine.

Is Adobe AEM a SAAS or PaaS? ›

Adobe Experience Manager Forms as a Cloud Service offers a cloud-native, Platform as a Service (PaaS) solution for businesses to create, manage, publish, and update complex digital forms while integrating submitted data with back-end processes, business rules, and saving data in an external data store.

What is AEM in Azure? ›

Adobe Experience Manager (AEM), is a comprehensive content management platform solution for building websites, mobile apps and forms - making it easy to manage your marketing content and assets. Use Azure AD to manage user access and enable single sign-on with Adobe Experience Manager.

What is AEM and how it works? ›

Adobe Experience Manager (AEM) is a content management system that optimises the authoring, management, and delivery of content and digital media. AEM has consistently outperformed its competitors and bridges the gap between creating content and offering an omnichannel experience personalised to your customers' needs.

What is the advantage of using AEM as a cloud service? ›

With AEM as a Cloud Service, CIOs no longer have to worry about calculating downtime for the latest releases. Enterprises can benefit from reduced ownership as AEM as a Cloud Service's optimizes production processes with best-practice security and auto-upgrades.

Is AEM a CMS platform? ›

AEM, a powerful and easy-to-use CMS, allows your marketing team to manage online and mobile content from a single platform. It has a modern interface incorporating inline editing with drag-and-drop features to make it easy to develop, publish, track, and report your digital assets in minutes.

Is AEM a web server? ›

AEM server is a content repository where data is stored, authored and managed. Though AEM itself can be used as a website server to end users, it can't exactly handle millions of requests. And when those requests hit the AEM servers functionality slows down.

Why is cloud managed services important? ›


Managed cloud services create a partnership between the enterprise and the service provider, in which the provider contributes cloud technology, infrastructure, and expertise; and the enterprise retains oversight capabilities to ensure that business goals are met.

How many companies use AEM? ›

According to Enlyft, more than 7,643 companies use AEM.

What is the difference between AEM service user and system user? ›

A normal AEM user has an account with AEM and can perform tasks - like authoring, creating pages, etc, A System user is meant for use with special tasks like using it in code to get a session - as discussed here: Adobe Experience Manager Help | Persisting Adobe Experience Manager 6.4 JCR data using a Custom Form...

What all permissions can be given to a user in AEM? ›

Permissions give users and groups access to AEM functionality on AEM pages. You browse permissions by path by expanding/collapsing the nodes and you can track the permission inheritance up to the root node. You allow or deny permissions by selecting or clearing the appropriate check boxes.

What is access control in AEM? ›

ACL & More About Permissions

AEM uses an access control list that consists of a list of actions that a user can perform on resources within the system. These actions can include creating a new page in a given path, modify components on an existing page, and replicating data between instances.

What are service users in AEM? ›

A service user is a JCR user with no password set and a minimal set of privileges that are necessary to perform a specific task. Having no password set means that it will not be possible to login with a service user. A way to deprecate an administrative session is to replace it with service user sessions.

How do I create a user package in AEM? ›

Follow below steps to create ACS Commons ACL Packager:-
  1. Log in to AEM Author.
  2. Navigate to the Classic UI Tools Console (In case of Touch UI, You can navigate to Tools–>Operations –> Configuration )
  3. Under the acs-commons folder, create a folder named packagers.
Mar 15, 2016

How do I add products to AEM? ›

Create a new content page in AEM and open the empty page in the editor. First, drag and drop a product detail component on the page. Then switch to the Assets sidebar, switch to products and select a product. Drag and drop that product on the product component.

How do I create a cloud user? ›

Create a user
  1. In the Google Cloud console, go to the Cloud SQL Instances page. ...
  2. To open the Overview page of an instance, click the instance name.
  3. Select Users from the SQL navigation menu.
  4. Click Add user account.
  5. In the Add a user account to instance instance_name page, add the following information: ...
  6. Click Add.

How do you create a user management? ›

A solution commonly used to implement user management is identity and access management (IAM). IAM enables administrators to define access to IT resources, both for internal and external users. IAM either includes or integrates with a user directory service, which contains credentials and other details of all users.

What is AEM web console? ›

The Web console offers a selection of tabs for maintaining the OSGi bundles, including: Configuration: used for configuring the OSGi bundles, and is therefore the underlying mechanism for configuring AEM system parameters. Bundles: used for installing bundles.

What is Adobe Identity Management system? ›

Adobe's identity management system helps admins create and manage user's access to applications and services. Adobe offers these identities types or accounts to authenticate and authorize users.

What is the command to run AEM? ›

Launching the Author Instance

Place the jar file in a folder where you want to deploy the AEM application. Open a terminal or command prompt, navigate to the folder where you placed the jar file, and run the command “java -jar aem-author-4502.

How do I access the asset console in AEM? ›

Or, from any other console, click Adobe Experience Manager in the top left of the window to return to the Start page. Then click Assets + Files. Once there, the screen is labeled "Assets" in the top center. Navigation is like the Sites Console.

How do I change the admin in Adobe admin console? ›

You must be a server administrator (not a virtual host administrator) to access the Manage Users tab.
  1. Log in to the Administration Console as a server administrator.
  2. Select the Manage Users tab.
  3. Click New User.
  4. Enter the user name and password and click Save.
Apr 26, 2021

How do I open local user management console? ›

4. How to Open Local Users and Groups With Command Prompt or PowerShell
  1. Press the Win + R keyboard shortcut.
  2. Type PowerShell in the text box and press Enter. This will open Windows PowerShell.
  3. Once you're in, type "lusrmgr. msc" and press Enter to launch the Local Users and Groups window.
Dec 23, 2022

How do I access system administrator? ›

Go to Windows search and enter cmd in the search field. Under Command Prompt, select Run as Administrator. Type net user administrator /active:yes and then press enter. Wait for confirmation, then restart your computer, and you will have the option to log in using the administrator account.

How do I get system administrator access? ›

Quick guide: Enable administrator account in Windows 10
  1. Open “Run” with [Windows] + [R].
  2. Type “cmd” and press [Ctrl] + [Shift] + [Enter].
  3. Type “net user administrator /active:yes”.
  4. The administrator account is now activated.
  5. To deactivate: “net user administrator /active:no”.
Jan 25, 2022

What is the use of Adobe Cloud manager? ›

Cloud Manager is used to create and manage your project resources such as programs and environments. After reading this document, you should understand the following: That a system administrator assigned to the Business Owner role must be the first in your organization to log on and access Cloud Manager.

What are the roles of cloud program manager? ›

planning, implementing, coordinating and overseeing large-scale IT/cloud projects; establishing and running a Project Management Office (PMO).

What is the benefit of Adobe Cloud manager? ›

With Cloud Manager, your development team benefits from the following features: Continuous integration/continuous delivery (CI/CD) of code to reduce time to market from months/weeks to days/hours.

What are the benefits of using Adobe Experience Manager? ›

Adobe Experience Manager Assets is a cloud-native DAM that lets you create immersive, personalised experiences for every channel and every screen. Its friction-free integrations with Adobe Experience Cloud and Adobe Creative Cloud products save you time, drive collaboration and increase productivity.

Why do we need Adobe Experience Manager? ›

Adobe Experience Manager (AEM) is a comprehensive content management solution for building websites, mobile apps, and forms. AEM makes it easy to manage your marketing content and assets.

Why do I need Adobe Experience Manager? ›

AEM helps you manage and convert your digital media assets to different formats. Automated, centrally managed workflows enable the bulk conversion of your assets to both current and emerging file types. With Adobe Experience Manager, you can easily create and manage important content for your business.

What are the 5 major actor roles in cloud computing? ›

Cloud computing involves five actors: consumer, provider, auditor, broker and carrier. This illustration shows the possible communication paths between them.

What is the difference between AEM and AEM as cloud service? ›

In AEM as a Cloud Service, the instances are continually updated by Adobe and managed in transient containers in the cloud. This drastically differs from the classic model where either the customer or Adobe Managed Services would deploy a known released version of AEM to a virtual machine running in the cloud.

What database is used in AEM? ›

AEM is based on the Java Content Repository model, which is much closer to a NoSQL database than a Relational Database. It has very different performance characteristics than a Relational Database, but also offers a much richer and more flexible data model.

How do I set up AEM as a cloud service? ›

Set up local AEM Publish service
  1. Create the folder ~/aem-sdk/publish.
  2. Copy the Quickstart JAR file to ~/aem-sdk/publish and rename it to aem-publish-p4503.jar.
  3. Start the local AEM Publish Service by executing the following from the command line: java -jar aem-publish-p4503.jar. Provide the admin password as admin .

Is Adobe Experience Manager a cloud? ›

With AEM as a Cloud Service, Developers can concentrate on configuring and extending AEM with the new cloud-based development pattern. Content Authors can take advantage of the latest innovations delivered to them regularly.


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